FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Empower CleanWorks, pricing is based on the size of the space, level of detail required, and the condition of the property. Because every project is unique, we offer transparent, customized quotes rather than one-size-fits-all pricing. We also provide: Bundle discounts for recurring services or multi-unit work No hidden fees—all costs are clearly outlined in your estimate Add-on options (deep cleaning, appliance detailing, haul-away, organization) so you only pay for what you need Our goal is to provide premium, detail-oriented service at a fair and competitive rate.
- What is your typical process for working with a new customer?
Initial consultation – We discuss your needs, timeline, and any special instructions. Customized estimate – You receive a clear quote tailored to your space and service type. Scheduling – We book a convenient time and assign the best team for your project. Service execution – Our trained cleaners arrive prepared with supplies, follow your instructions, and complete the job with precision. Quality check – We walk through the completed work (in person or with photos) to ensure everything meets our high standards. Follow-up – We check in afterward to ensure you’re fully satisfied—because if something isn’t right, we make it right.
- What education and/or training do you have that relates to your work?
Our team is trained in: Post-construction and renovation cleaning standards OSHA-aligned safety procedures Proper use of commercial-grade equipment and cleaning agents Sanitization and disinfection best practices Short-term rental reset and turnover efficiency Organization methods that maximize space and functionality This ensures every project is completed safely, thoroughly, and professionally.