FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates and upfront pricing before any work begins. Our rates are based on the volume of junk, labor involved, and disposal costs. The price we quote includes loading, hauling, disposal, and cleanup, so you’ll know exactly what to expect before we start. No hidden fees, no surprises—just honest pricing and dependable service from First Choice Junk Removal.
- What is your typical process for working with a new customer?
1. Customer calls, texts, or sends photos. 2. We provide a free estimate. 3. We schedule a convenient time. 4. We arrive on time and confirm the job. 5. We do all the loading and hauling. 6. We clean up the area. 7. We complete a final walkthrough and make sure the customer is happy. That’s the process we’ve refined through more than 20 years of hands-on experience helping customers reclaim their space.
- What education and/or training do you have that relates to your work?
My education in this field comes from more than 20 years of hands-on experience in hauling, property cleanouts, debris removal, customer service, and job-site safety. Over the years, I’ve worked on everything from single-item pickups and garage cleanouts to estate cleanouts, foreclosure properties, construction debris removal, and large-scale residential and commercial projects. This experience has taught me how to safely remove and dispose of a wide variety of materials, operate equipment efficiently, manage logistics, and provide customers with dependable service. I’ve learned the importance of proper lifting techniques, recycling and donation practices, responsible disposal methods, and maintaining a safe work environment for both customers and crew members. While experience is my greatest teacher, I continue to stay informed about industry best practices, safety standards, and environmentally responsible disposal methods. After more than two decades in the service industry, I’ve developed the knowledge and skills necessary to handle jobs of all sizes professionally and efficiently. The biggest lesson I’ve learned over the years is that every job is different, and treating customers with honesty, respect, and reliability is just as important as removing the junk itself.