FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
East End Plumbing tackles projects of all sizes and offers quality service at competitive rates. Some problems can be fixed right away. Our same-day trip charge includes diagnosing the issue and providing a comprehensive estimate. We also offer free estimates for larger, multi-day projects.
- What is your typical process for working with a new customer?
Our friendly customer care team will schedule a convenient appointment to address your concerns. Then one of our experienced, reliable plumbers will arrive on time, meet with you to walk through the project, make sure they understand your goals, and give you an estimate for repair.
- What education and/or training do you have that relates to your work?
Our skilled professionals will strive to change your perception of contractors by providing you with exceptional customer service. You’ll be helped by one of our certified master, journeyman, and apprentice plumbers who are fully licensed and insured and have real-world experience with all types of plumbing problems, repairs, and installation.