FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-Footprints Floors offers financing to their customers. -Footprints Floors has a unique business model for hardwood flooring in Grand Rapids and Lansing. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. -Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality and service to anyone else. We think you will be surprised at the Footprints Floors difference.
- What is your typical process for working with a new customer?
We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.
- What education and/or training do you have that relates to your work?
Our organization has been trained by one of the foremost flooring experts in North America, Jon Namba.