FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost of basement and foundation repair can vary depending on the type and extent of the problem. At Ayers, we’re committed to providing an exceptional experience and honest solutions tailored to your home’s unique needs. We use patented, industry-leading products designed specifically for basements, crawl spaces, foundations, and concrete. Plus, our unmatched warranties, flexible financing options, and price assurance guarantee mean you can trust you’re getting the best value and long-term results.
- What is your typical process for working with a new customer?
Our friendly customer care team will contact you using your preferred communication method to schedule a free inspection and estimate. Then, one of our experts will visit at a time that’s convenient for you, listen to your concerns, perform a thorough interior and exterior inspection, and recommend a permanent solution. They’ll answer all your questions and provide a detailed written estimate with drawings.
- What education and/or training do you have that relates to your work?
With over 40 years of experience, Ayers Basement Systems is proud to be a leader in two exclusive nationwide contractor networks — Basement Systems and Foundation Supportworks. Our team receives ongoing specialized training to ensure every project meets the highest standards of quality and performance. We stand firmly behind our work, and our dedicated service team is always available to assist if questions or concerns ever arise