FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have three levels of pricing packages, plus I offer custom pricing quotes or à la carte pricing. Pricing specifics are included on my website on the 'prices' page of my website.
- What is your typical process for working with a new customer?
I love working with people and creating new or updated websites for my clients' businesses or personal use! I am excellent at communicating and am very accessible to my clients. I believe strongly in both responsive service and responsive websites. Once a quote has been accepted and my clients have their domain name and hosting in place (which I can help with), and after we have discussed any core purposes, goals and design preferences for the website, I get started. Once I have an initial 'look' for the pages and layout, I will provide the client a link so they can view the site and give feedback, then I do corrections/changes with this feedback in mind, etc., until we have the look and layout that they are happy with. Once the site is ready to go live, I will make it so!
- What education and/or training do you have that relates to your work?
My degrees are in Digital Graphics Communication and in Web Design and Development. I have also studied digital photography at GRCC, and art at Central Michigan University. I work from home and on-site in the Grand Rapids, MI area. I have samples of my work on my website, along with client recommendations. I have also done multiple sites for a hosting business, D.C. Helms.