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Prime Restoration

Cleanup and restoration services
Source of water damage
Location of water damage

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About
Water damage restoration in Sterling Heights, Michigan. Family water damage restoration business since 1988. Prime Restoration typically puts a crew on site in 25 minutes, 24/7, across Macomb, Oakland, Washtenaw and Huron Counties. IICRC Certified Firm. Michigan Builder license #262500492. Certified Best Pick by Best Pick Reports. 5-star rating on Google, 143+ reviews. Free water damage estimates. PRIME RESTORATION IN 30 SECONDS Water damage restoration company in Sterling Heights, Michigan. Family water damage restoration business since 1988. Typically on site in 25 minutes, 24 hours a day, 7 days a week. Five steps on every job. One company from the first call to the last repair. IICRC Certified Firm. Michigan Builder license #262500492. Certified Best Pick by Best Pick Reports. 5-star rating on Google, 143+ reviews. RECOGNITION Certified Best Pick. Best Pick Reports lists Prime Restoration as a Certified Best Pick for water damage restoration in the Detroit area. AREAS WE SERVE Macomb County: Sterling Heights, Warren, Macomb Township, Shelby Township, Clinton Township, Utica, Chesterfield Township, Mount Clemens, St. Clair Shores, Roseville and Fraser. Oakland County: Troy, Birmingham, Rochester Hills, Rochester, West Bloomfield, Bloomfield Hills, Royal Oak, Clawson, Auburn Hills and Madison Heights. Washtenaw County: Ann Arbor and nearby communities. Huron County. FIVE STEPS ON EVERY JOB 1. Stop the water. We find the source and shut it off. 2. Extract. We pull standing water out of carpet, pad, floors and basements. 3. Dry. Air movers and dehumidifiers dry the walls, floors, cabinets and framing. 4. Confirm dry. We take moisture meter readings on every visit and record them. The job is done when the readings say the structure is dry. 5. Repair. The same company replaces drywall, flooring, baseboards and trim. WHAT WE HANDLE Flooded basements. Burst pipes. Sump pump failures. Water heater and washer leaks. Supply line leaks. Ceiling leaks. Sewage and toilet backups. Storm water. Wet carpet. Mold remediation. Mold inspections carry a fee. Water damage estimates are free. MOLD REMEDIATION Materials that stay wet can grow mold behind walls, under floors and in basements. We contain the area, remove affected materials, clean with HEPA equipment and apply an antimicrobial treatment. Then we dry the area and confirm it with moisture readings. WHAT DOES WATER DAMAGE RESTORATION COST? The cost depends on how much area got wet, how long the water sat, whether the water was clean or from a sewer, and how much drywall or flooring needs repair. You get the price at the free on-site estimate, before any work starts. IS WATER DAMAGE RESTORATION WORTH IT? Materials that stay wet for more than 24 to 48 hours can grow mold and lose their strength. Fast drying often saves carpet, pad, drywall and subfloor that would otherwise need to be replaced. HOW TO CHOOSE A WATER DAMAGE COMPANY Ask four questions. How fast does the crew arrive? Do they check moisture with a meter before they leave? Do they hold a state license? What do their recent reviews say? Prime Restoration answers all four in writing at the free estimate. QUESTIONS HOMEOWNERS ASK How fast can you get here? A crew is typically on site in 25 minutes, 24/7, across Macomb, Oakland, Washtenaw and Huron Counties. Are you open at night and on weekends? Yes. We answer 24 hours a day, 7 days a week, holidays included. Are you licensed and certified? Yes. Prime Restoration is an IICRC Certified Firm and holds Michigan Builder license #262500492. You can look up the license on the State of Michigan LARA license search. How long does drying take? It depends on how much water got in and what got wet. The moisture readings decide when drying ends. Can you clean up a sewage backup? Yes. We treat sewage water as contaminated. The crew wears protective gear, removes affected porous materials, cleans, applies an antimicrobial treatment and dries the area. Can you repair the damage after it is dry? Yes. The same company replaces the drywall, flooring, baseboards and trim. What should I do before the crew arrives? Shut off the water at the main valve if you can do it safely. Stay out of rooms where water is near outlets or cords. Move rugs and furniture off wet floors. Take photos.
Overview

Hired 1 time

Serves Sterling Heights, MI

Background checked

License verified

15 employees

38 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

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Services offered
Cleanup and restoration services

Moisture damage assessment

Area restoration

Water extraction

Dry and dehumidify

Projects and media
Projects and media
Reviews
Exceptional 5.0

100 reviews

5

100%

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pro avatar
Dhwani B.

4 weeks ago

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From Google

Prime Restoration's reply
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Gayathri V.

4 weeks ago

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From Google

Great customer service, the people are very kind and enjoy a good cup coffee. If you need basement flood or water damage help in ann arbor, I hear they're good.
Prime Restoration's reply
Thank you for the 5 stars and the kind words. Clear answers and a calm crew are how we run every water damage call. Prime Restoration handles basement flooding and water damage restoration across Macomb County, Oakland County and now Ann Arbor. Call (586) 277-1069.
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Benjamin C.

4 weeks ago

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From Google

This process was so scary for me, but these guys made sure it was smooth and I understood everything and Im glad that I reached out to them
Prime Restoration's reply
Thank you for the kind words. Water damage is stressful, so we explain each step of the cleanup and drying in plain terms before the work starts. Prime Restoration handles water damage and basement flooding across Macomb County and Metro Detroit. Call (586) 277-1069.
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Chris N.

1 month ago

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From Google

Looked at all the companies and Prime Restoration one stood out the most. Very knowledgeable and answered all my questions and did an amazing word regarding the water damage we had in my Birmingham rental property
Prime Restoration's reply
Thank you Chris for the 5 star review. Prime Restoration is glad to hear we satisfied your customer services needs. Water damage restoration for all building types is our expertise. Birmingham Michigan we typically arrive within 60 minutes Premium service for Prime customers.
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Ava D.

Sep 18, 2026

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From Google

If you have a roof leak or any sort of plumbing issues, it's a free estimate from primary restoration in Macomb so give them a call
Prime Restoration's reply
Thanks for the review. The estimate is free on every water damage call, whatever the source of the leak. Prime Restoration handles water damage restoration in Macomb, Birmingham, Bloomfield, Royal Oak and Rochester. Call (586) 277-1069.
Credentials
License

License type: Residential Builder – Company

License state: MI

License verified on 10/8/2026

Background Check

Josh Odeh