CainTechServices

Fremont, CA

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About this pro

How does your business stand out?

Customer Service & Satisfaction are the upmost priority! CainTechServices is a BBB member with an A+ rating.

What do you enjoy about the work you do?

It's my passion, as well providing top notch customer service.

Location

Fremont, CA 94536

Background check

Complete

Years in business

12

Number of employees

1

Times hired on Thumbtack

1

Reviews

1 Reviews
  • John R. Mar 30, 2017
    Computer Repair
    Verified Review
    Great Service!
    We purchased a new printer/fax and experienced trouble setting up the fax. After several attempts, we decided to use CainTechServices. Rick Cain came out and quickly troubleshooted and successfully fixed the problem.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
For Businesses: $50 per hour, or agreed to retainer rate from 2-10 hour(s) For Individual(s): $50-100 fixed flat rate for problem/issue.
What is your typical process for working with a new customer?
1: Identity issue 2: Propose method(s) to tackle issue. 3: Implement solution(s)
What education and/or training do you have that relates to your work?
CNS degree (Computer Networking Systems) from ITT Tech.
How did you get started doing this type of work?
Started IT work when, I was 14, was first interested in computer hardware, and software at the time.
What types of customers have you worked with?
Web Design & Hosting, Computer & Laptop Repair, Malware/Virus Removal
Describe a recent project you are fond of. How long did it take?
MonroeComic-Con Website & Support: As all event(s) are on-going MonroeComic-Con's website changes throughout the years with it's guests.
What advice would you give a customer looking to hire a provider in your area of work?
1: Look for affiliation(s)/ratings, 2: Check their social media, Facebook, Twitter, Google etc. 3: Compare price(s) 4: See if company has existing ties to community.