FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the service, property size, condition, accessibility, number of stories, and requested add-ons. Interior cleaning is generally based on bedrooms, bathrooms, and cleaning level. Exterior pricing considers square footage, surface type, window count, gutter access, and buildup. Supplies and professional equipment are included. We confirm the complete scope and price before starting—no surprise charges.
- What is your typical process for working with a new customer?
We begin by learning what needs cleaning and asking for property details and pictures when helpful. We review the scope, answer questions, schedule site visit, and provide a clear quote. After approval, we schedule the work and send appointment information. We arrive prepared, protect the surrounding property, complete the agreed services, and review the results with the customer before leaving.
- What education and/or training do you have that relates to your work?
Kellie brings 26 years of hands-on residential cleaning experience, including routine maintenance, detailed deep cleaning, move-related cleaning, and caring for different household surfaces. Andy brings more than 25 years of experience working around residential properties and leads our window cleaning, gutter cleaning, pressure washing, soft washing, and surface cleaning services. We continually improve our knowledge of products, equipment, surface compatibility, ladder safety, and property protection.