FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on square footage, frequency, and the level of detail required. We’re transparent — no hidden fees. We also offer discounts for long-term recurring service agreements and bundled services like window or floor cleaning.
- What is your typical process for working with a new customer?
First, we schedule a walkthrough or a detailed phone consultation to understand your space and needs. Then we provide a clear, customized quote. Once approved, we set your service schedule, perform the initial clean, and follow up to ensure everything meets expectations.
- What education and/or training do you have that relates to your work?
I’ve worked hands-on in production and facility cleaning for several years, learning both the technical and customer service sides of the job. I’ve also taken safety and compliance training related to industrial and commercial spaces to ensure our work meets high standards.