Home Hero LLC

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Customers rated this pro highly for professionalism, work quality, and responsiveness.

Read reviews that mention:

• fix・91

• dryer・61

• repair・60

• issue・57

• problem・54

• appliance・43

• dishwasher・43

• part・43

• washer・38

• diagnosed・28

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Joy G.

2 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Had to have my washer. From the initial phone call, my experience was excellent. I was able to get same day appointment. Derek was prompt, professional, and incredibly knowledgeable. He quickly diagnosed the issue with my washer. He explained the options about the part that was needed and which route will be most cost efficient. He made a quick trip to get the part. He even offered some valuable tips for future maintenance,. The repair was completed smoothly, and my washer is now working perfectly,. The pricing was transparent and fair, and there were no hidden fees. If you're looking for reliable, efficient, and honest appliance repair, look no further than Home Hero LLC.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Andrea M.

Jan 23, 2025

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Hired on Thumbtack

Hired on Thumbtack

I requested a service call for my dishwasher on Tuesday evening. Derek from Home Hero LLC reached out to me via phone minutes after my email request. We scheduled a time for him to come to my home the next day. The normal expectation when I am having work done, or expecting a delivery, is that most of my day will be spent waiting for whomever to arrive within a certain time window. In most cases, it’s usually later than the window, but I have learned to temper my expectations. This was not the case with Derek from Home Hero LLC. He reached out to me via text, my preferred contact method, and let me know that he was ahead of schedule and that he was able to arrive earlier if that worked for my schedule. It did, and he arrived exactly at the agreed upon time. Derek was professional and knowledgeable when assessing the situation with my dishwasher. He throughly checked my dishwasher. He also gave me some great maintenance tips. He let me know that should any problem arise, that he could return within the next 30 days to check it out with no additional fee. I highly recommend Home Hero LLC and would not hesitate to contact them in the future should I need any additional appliance repair, or service. I especially appreciated the speedy response to my initial inquiry, the communication, and respect for my time. I feel like many businesses miss the mark on those points, so it was really great to have such service! Thanks again!

Details: Dishwasher • LG • Residential

Appliance Repair or Maintenance

Matthew V.

2 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Derek was very friendly and helpful he was able to diagnose the issue with my dishwasher and was able to get the part to fix it very quickly. If I have other appliances issues I’ll be giving Home hero’s a call!

Details: Dishwasher • Samsung • Residential

Appliance Repair or Maintenance

Mark L.

2 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Called out for dryer not working. Derek reached out to me right away and got me scheduled for him to come out. Came out on time and made repair quickly, he even looked at my stove for me.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Andrew E.

3 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Derek contacted me within minutes of submitting my request for a contractor and was able to come out the next morning to repair my dishwasher!

Details: Dishwasher • Whirlpool • Residential

Appliance Repair or Maintenance