If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Prime Restoration is a Sterling Heights, Michigan restoration company specializing in 24/7 emergency water, fire, and mold damage restoration for homeowners in Macomb and Oakland County — including Sterling Heights, Warren, Macomb Township, Clinton Township, Shelby Township, Troy, Rochester Hills, and Bloomfield Hills. Our IICRC-certified technicians respond in a typical 60 minutes, 24/7/365. From flooded basements and burst pipes to sewage backups and storm flooding, one team manages your entire loss — emergency water extraction, structural drying and dehumidification, cleaning and sanitizing, mold remediation, and reconstruction through completion. We bill your insurance carrier directly when assigned by the policyholder and provide detailed, itemized estimates and photo documentation for your claim. Built on 80 years of com experience. ⭐ 5.0 Stars | 100+ Google Reviews | IICRC Certified Firm | MI Builder License #262500491 | Contact Us
Overview
Hired 1 time
Serves Sterling Heights, MI
Background checked
15 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Stripe, and Zelle.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Donte L.
Jul 11, 2026
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From Google
I highly recommend prime restoration to anyone in Macomb looking for a basement flood extraction or mold help. They know a ton about mold
Prime Restoration's reply
Thank you so much for the high recommendation! We are incredibly grateful for your trust in Prime Restoration for your basement flood extraction and mold remediation needs here in Macomb. Our team takes great pride in our deep knowledge of mold and our dedication to helping our community. Your feedback means the world to us!
Stephan J.
Jul 10, 2026
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From Google
They respond very fast. 24/7. If you are in Macomb I highly recommend them. Prime Restoration will take care of you if you have waterdamage or fire damage.
Prime Restoration's reply
Thank you so much for the wonderful recommendation! We know that water and fire emergencies can happen at any hour, which is why our Macomb team is committed to responding fast, 24/7. Providing peace of mind during a tough situation is exactly what we aim for, and we are so glad we could take care of you. We truly appreciate your support!
Josh B.
May 2, 2026
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From Google
Prime Restoration is the best restoration company in Macomb Michigan!! Iicrc certified and fast response! I recommend to any one with waterdamage
Prime Restoration's reply
Thank you so much for the awesome review, Josh! We’re glad you had a great experience with Prime Restoration and our fast-response water damage team.
As an IICRC-certified water damage restoration company in Macomb, Michigan, we’re committed to responding quickly, drying properties properly, and helping homeowners get back to normal as fast as possible. If you or anyone you know ever needs emergency water damage cleanup, structural drying, or restoration help, our local team is available 24/7 to help in Macomb and the surrounding areas
Devin K.
Apr 17, 2026
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From Google
I called them, they gave me a free consultation, and educated me on the whole process of waterdamage. Definitely recommend if youre in the Macomb area!
Prime Restoration's reply
Thanks for the recommendation! We’re so glad we could help you navigate the water damage restoration process during your free consultation. Providing clear education and support to our neighbors in the Macomb area is exactly what we strive for at Prime Restoration. We appreciate the support!
Joey R.
Apr 14, 2026
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From Google
Prime Restoration spoke with me about mold and waterdamage I had. They were really nice and explained the process very simply. I would recommend if you are in Macomb.
Prime Restoration's reply
Thank you so much for your kind words and for taking the time to share your experience with Prime Restoration! We’re glad we could help guide you through your mold and water damage concerns and make the process clear and stress-free.
At Prime Restoration, we take pride in providing honest communication, fast response times, and reliable restoration services for homeowners and businesses throughout Macomb and the surrounding areas. Your recommendation means a lot to our team, and we’re always here if you ever need assistance in the future.
Thanks again for choosing Prime Restoration!
Credentials
Background Check
Josh Odeh
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Every job starts with a free on-site estimate. We provide estimates and bill your insurance carrier directly when assigned by the policyholder, so you're not fronting the project cost. We offer a 15% senior & veteran discount and 0% APR financing for qualified applicants.
What is your typical process for working with a new customer?
One accountable team. (1) Emergency assessment — we find and stop the source and document conditions before anything is moved. (2) Mitigation & extraction — standing water out, damaged materials removed. (3) Structural drying — commercial equipment with daily moisture readings until the structure is verified dry.
What education and/or training do you have that relates to your work?
We're an IICRC Certified Firm. Our team holds the IICRC Water Damage Restoration Technician (WRT) and Fire & Smoke Damage Restoration Technician (FSRT) credentials, and the company is a Michigan licensed Residential Builder (License #262500491) — verifiable through Michigan LARA and the IICRC public registry. Our crew carries 80 years of combined Michigan restoration experience.
