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Great Lakes Disaster Restoration

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About
Professional Water damage mitigation and restoration working in the Troy/Rochester area. 24/7 lightning fast emergency response. Storm or flood damage? Give us a call and we’ll be there day or night
Overview

Current Top Pro

Hired 4 times

Background checked

3 employees

1 year in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook

Services offered
Odor types

Smoke

Mold / mildew

Sewage

Animal smells

Areas that need to be cleaned

Carpet / floor

Clothing

Furniture

Entire building

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

6 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
Crystal L.

Jan 29, 2026

•

Hired on Thumbtack

Showed up every day to check on the progress of removing water and humidity from my basement as promised. Minimized replacement damage.

Details: Basement • Clean and deodorize • Dry and dehumidify • Assess moisture damage • Restore area • Extract water • As recommended by professional

Water Damage Cleanup and Restoration
pro avatar
Kathryn R.

Apr 1, 2026

•

Hired on Thumbtack

I had an amazing experience with Great Lakes Disaster and Restoration! From start to finish, their team was incredibly responsive, professional, and genuinely cared about getting everything done right. They communicated clearly throughout the entire process, showed up when they said they would, and handled everything with such efficiency and attention to detail. The quality of their work was absolutely beautiful—what they were able to restore and transform truly exceeded my expectations. You can tell they take pride in what they do, and it shows in the final result. It’s not always easy finding a company you can fully trust, but they made the entire experience smooth and stress-free. I’m beyond satisfied and will definitely be working with them again very soon. Highly recommend to anyone needing reliable, top-tier restoration services!

Details: Mold removal • Owner

Mold Inspection and Removal
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Cheryl R.

Apr 1, 2026

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Hired on Thumbtack

Reponded quickly. Completed the job in one day. Area cleaned looks great. They handled all communication with the insurance company. Would use again if needed. Their motto says it well.

Details: Basement • Backed up drain • Leaking roof • Extract water

Water Damage Cleanup and Restoration
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Linda M.

Jan 24, 2026

•

Hired on Thumbtack

We had water damage under Kitchen sink. they were quick and very thorough. We also had them replace old counter tops. Very professional, very helpful in making our decisions easier. very good workmanship. Definitely would recommend.

Details: Kitchen • Leaking pipe • Clean and deodorize • Dry and dehumidify • Restore area • As recommended by professional

Water Damage Cleanup and Restoration
pro avatar
Rovena I.

Dec 11, 2025

Had some water removal that needed to be done in my bathroom from a broken shower line. Luke and Aleks showed up fast and had it all cleaned up in no time.
Credentials
Background Check

Luke Dushaj

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