2. Great Nation Moving (Detroit)
- 16 years in business
- 2 hires on Thumbtack
- Serves Walker, MI
"The pricing was in-line with several other companies that we had quote out the job.
Rose, their sales/account manager, was great. We explained that we needed to move from within a specific time frame, and they were able to accommodate to our schedule. We were driving to our new home as soon as the movers were done packing everything up, and they even accommodated a faster pack up by adding an additional member to the crew packing up our belongings.
They delivered our items in less than a week, which was much faster than our past experiences. Rose kept me posted on the progress of everything throughout the process and seemed to be working 24 hrs a day to make sure we were comfortable and in the know of what was going on. She even called within 30 minutes of the delivery of our items to see how everything went.
We did have some slight damage on one item, which we were not bothered with as the item was beat up from a previous move. Without us filing a complaint, Rose was able to get us a check to cover the damages. Overall it was some of the best customer service I have experienced.
Its always a headache and there is always the hidden issues that pop up along the way, however, I felt Rose kept us in the know and ahead of the curve with the move. That goes a long way when you have literally everything you own in their hands."