10. Flawless Chimney and Masonry Construction
- 13 hires on Thumbtack
- Serves Warren, MI
"I will call him again. This young guy understands customer service. He was immediate in responding with an estimate based on my measurements. Bid was modified slightly after site visit. We set an appt; he arrived when he said he would. Not the lowest bid; not the highest. Job depended on weather window. He stayed in touch and showed up with 3 helpers. My 175' driveway is in pretty good shape, a couple cracks related to tree roots, some crazing. Needed coating, not so much repair. Cracks were cleaned and prepped. Sealcoat meticulously applied carefully around cement curbs and brick pavers. We got rain within 24 hrs. It looked like in some areas sealcoat was thin, some crazing cracks appeared to be porous allowing water in. After a couple of days of curing I reached out to him to come by and take a look. He was back as soon as weather allowed. I asked for a few areas to be touched up. He preferred to spread a second coat "to keep that uniform, beautiful appearance". And he did just that all the while expressing he just wants his customers to be happy with the job! I am very much a do-it-yourself-er who's aging past that point. With Joe, I feel like I've found a guy who approached this job as I would if I were doing it myself. His sealcoating business is an offshoot of a family run enterprise. I like that he's relatively local and exceptionally responsive. A customer always hopes for perfection. When outcome is not quite that, it's how the problem is handled that provides the true measure of the contractor. I'm giving him 5stars and look forward to having him now as my go-to guy for sealcoating!"