FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Quotes are based on the type of service, vehicle, travel distance, and duration. We also offer special pricing for round trips, corporate accounts, and repeat customers. Any additional charges, such as extra stops, late-night service, airport pickup fees, or child seats, are clearly discussed before booking.
- What is your typical process for working with a new customer?
We begin by discussing the customer’s transportation needs, including pickup location, destination, schedule, and any special requests. We then provide a clear quote, confirm the reservation, and send all trip details before the service. On the day of the trip, our chauffeur arrives early, communicates with the customer, and ensures a smooth, comfortable ride from start to finish.
- What education and/or training do you have that relates to your work?
Our chauffeurs are experienced professionals who are trained in safe driving, customer service, and luxury transportation. We stay up to date with industry standards and focus on providing exceptional service, professionalism, and safety on every trip.