Hired 244 times
13 years in business
Cash, Credit card, Square cash app
Top Pro status
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If I could give a 10 star rate I would!! Pedro was great and he cares about his name and company he runs. Took the time to go over carpet and explain what needed to be done. The quality of his work is second to none.I know we have found a great company to clean our carpets and tile Thank you Pedro, and your great company Steem Cleaning. You are our go to guy in the future. JimJan 8, 2019VerifiedSTEEM CLEANING's reply
Thank you Jim. I really appreciate your encouraging words. I would love to help you in the future for any cleaning needs. Thanks again for the great review and see you soon.
Great experience! Carpet was cleaned while I wasn’t home so he texted pictures and send invoice electronically. Great experience!Sep 6, 2018VerifiedSTEEM CLEANING's reply
Thank you Brandy. I'm glad you like the service, we try to work with our clients schedule to make things easier and efficient. Thanks again.
They did a fantastic job cleaning my carpet! I could not be happier. It looks like I have gotten brand new carpet. Excellent communication and price. I would highly recommend.Jan 4, 2019VerifiedSTEEM CLEANING's reply
Thank you Laurie. I'm glad you like our service. We really appreciate your business.
Padro did an excellent job with the carpet cleaning. He stopped after completing the upstairs and he reviewed the job to ensure that I was satisfied with the work before moving downstairs. I am very satisfied with their work.Jun 7, 2018Verified
Pedro was awesome! I am undergoing renovation in my home so I had to reschedule numerous times. Pedro was not only understanding and patient but also very flexible. The work that he did was awesome. He was very thorough, did a great job cleaning the carpet. It looks and smells great! I will definitely use this service again!Jul 10, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We always ask as many questions to give the best estimate possible before we set up an appointment. We are fair and we will not try to upsell anything unless they ask.
- What is your typical process for working with a new customer?We will contact the customer a day before their appointment and 1 to 2 hours in advance to confirm their appointment, once upon arrival we do a walk thru and we let them know the process that we are going to be doing, while we are cleaning we love the customer to be present at all time that way they can see the quality of the work, once the job is completed we will do a final walk thru to make sure our job has been completed and satisfied. Our work is 100% satisfaction Guarantee.
- What education and/or training do you have that relates to your work?Certified on all the following. Carpet Cleaning. Upholstery Cleaning. Tile and Grout Cleaning. Rug Cleaning. Mattress Cleaning. Water and Fire Damage Restoration. Carpet Repair. Harwood Floor refinishing. Strip and Wax VCT. Flooring. And we still getting certified on more projects.