Cleaning city 616 .LLC
Cleaning city 616 .LLC

Cleaning city 616 .LLC

contact for price
18 open slots

in the next few weeks


Instant Book

New

Responds in about 3 hours

Introduction: “Our loyalty and promise to our clients runs through our veins creating a commitment to meet your specifications. We would love to hear how we can help you.” Satisfaction Guarantee of Cleaning City 616 At Cleaning City 616, we are proud to offer top quality residential and commercial cleaning services backed by our solid guarantee of satisfaction. We are committed to ensuring that each client is completely satisfied with our services. Below, we detail our warranty policy: Our Guarantee: We guarantee that our customers will be completely satisfied with the cleaning service provided by our team. If at any time during the first 24-48 hours after the service you are not completely satisfied with the results, let us know and we will commit to doing it well. Claim Procedure: In case of dissatisfaction, we ask you to inform us immediately. You can file a written complaint, explaining the problems encountered, within 48 hours of the service. In addition, we ask you to provide photographic evidence, if possible, to help us better understand your concern. Dispute Resolution: Once we receive your complaint, our customer service team will thoroughly investigate the matter. We are committed to solving any problem in a fair and timely manner. Depending on the nature of the complaint, we will offer an additional free cleaning or a partial refund as compensation. Customer Responsibility: It is important to note that if during the provision of the service, the customer requests additional tasks outside the scope of our standard services, these will not be covered by our satisfaction guarantee. The specific tasks we offer are clearly described on our website and any request for additional services will be the sole responsibility of the customer. Provide clear access and communication: The customer must ensure that cleaning workers have access to all areas that require cleaning and provide clear instructions about specific expectations and requirements. Compliance with policies and payment terms: The customer must comply with all the policies and payment terms established by the cleaning business. This includes paying the amount owed within the agreed period and following any procedure necessary to make the payment. Provide constructive feedback: The client is encouraged to provide constructive feedback on the quality of the service received. This can help the cleaning business to improve its services and ensure customer satisfaction in the future. Clear Communication: At Cleaning City 616, we value the trust and satisfaction of our customers above all things. Our warranty policy reflects our commitment to excellence in service and customer service. We are here to ensure that your experience with us is always exceptional. Thank you for choosing Cleaning City 616 for your cleaning needs. We look forward to serving you and exceeding your expectations on each visit.
Overview

Hired 116 times

5 similar jobs done near you

Background checked

5 employees

5 years in business

Business hours

SunClosedMon9:00 am - 2:00 pm

Scheduling policy

You can reserve this pro up to 28 days in advance. They'll need at least Read more

Payment methods

This pro accepts payments via Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2023

Top Pro Icon

2021

Featured Projects

13 photos

Specialties
Extra services

, , ,

Pets

Cleaning type

, ,

Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Excellent 4.9

56 reviews

5
94%
4
2%
3
2%
2
2%
1
0%

Read reviews that mention:


pro avatar
Tom O.
Aug 12, 2023
·

Hired on Thumbtack

Hired on Thumbtack

John and Monica are thorough, conscientious, hard working cleaners who tackled my filthy, smelly rental house with gusto. Their two half days of work helped return the the house to clean and presentable. I highly recommend their services!

Details: 4 bedrooms • 2 bathrooms • Move out cleaning • Laundry • Window cleaning (interior) • Pets in home • Just once

House Cleaning
pro avatar
Cynde D.
1 month ago
·

Hired on Thumbtack

Hired on Thumbtack

The best cleaning service that I have ever had. They come in and get right to work and do not stop until the job is done. They are focused on the job and do a fantastic job. They don't waste time talking or doing anything besides cleaning which is very nice to have. I would highly recommend them. I have had them a few times and now am on a rotation!

Details: 4 bedrooms • 4 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Every 2 weeks

House Cleaning
pro avatar
Jonathan R.
Dec 21, 2022
Monica and Team are best in class. My wife and I have had many cleaners over the last 5 years and Monica’s team overdelivers vs all. Why? Monica coordinates around your schedule well in advance and is flexible to adjust if needed. They are so so kind and professional. Best, they leave our house sparklingly every time and go above and beyond. I see Monica’s teammate cleaning under our kitchen hood, moving all chairs from under tables to ensure every last spot is cleaned. They even put fresheners in toilets that last until they are scheduled to come back. We are thankful for Monica’s team and service and are loyal customers.
pro avatar
Della F.
Aug 28, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Awesome clean, my stove and oven look brand new, thank you!!

Details: 1 bedroom • 3 bathrooms • Deep cleaning • Oven cleaning • Pets in home • Just once

House Cleaning
pro avatar
Emily Z.
Sep 20, 2021
·

Hired on Thumbtack

Hired on Thumbtack

just used Cleaning City 616 for the first time & had a great experience - quick to respond and schedule. cleaners were on time and the house smelled and looked amazing. will book again!

Details: 2 bedrooms • 4 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

House Cleaning
Credentials
Background Check

Yonsmer Hernandez-Jimenez

  • Loading