If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I approach every photo restoration with a personal touch, treating each image as if it holds my own memories. It is both an honor and a privilege to have the opportunity to revive moments in a way that nothing else can. Seeing the joy on my client's faces as their memories come back to life is truly rewarding.
Overview
Hired 18 times
Serves Anoka, MN
Background checked
1 employee
19 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, and PayPal.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
Photo services
Media type(s)
Photos (prints)
Slides
Negatives
Digital
Damage type
Fading
Water
Cracks
Tears
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
14 reviews
5
93%
4
7%
3
0%
2
0%
1
0%
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Read reviews that mention:
Kay B.
Apr 24, 2025
•
Hired on Thumbtack
She refreshed old photos, enlarged some, and upgraded the coloring. Very easy to work with and prompt in getting the photos done.
Details: Restoration • Editing • Digital • Photos (prints) • 1-50 • Color • Black and white • Fading • At the pro’s location
Washburn Photo Restoration's reply
Thank you very much Kay! I have really enjoyed working with you. Thank you for trusting me with your photos.
Photo Editing, Scanning and Restoration
Jane M.
Jun 8, 2020
•
Hired on Thumbtack
I highly recommend Jacq Washburn for her skills, but also for being so generous with her expertise. She restored precious photos for me, but also helped guide me as she created a lovely collage of those photos as a special gift. I'll be sending more work her way!
Details: Scanning • Restoration • Photos (prints) • Digital • 1-50 • Color • No damage • Fading • At the pro’s location
Photo Editing, Scanning and Restoration
Nicole G.
Nov 2, 2018
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Hired on Thumbtack
I can't say enough good things about working with Jacqueline. She helped me edit my wedding photos that were a surprise nightmare from our original photographer. Most people don't want to touch someone else's work and it took me almost 5 years to finally get to see a decent selection of pictures from our special day. She was so lovely to work with, very quick to respond to emails, kept me updated with her progress, and finished ahead of schedule. I'd recommend her to anyone I know needing photo work done.
Details: Editing • Digital • 500-1000 • Color • No damage • I travel to the photo technician • The photo technician travels to me
Photo Editing, Scanning and Restoration
Melodie M.
Jun 1, 2018
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Hired on Thumbtack
Jacq responded to my inquiry right away and let me know what she could do and the price. She executed beautifully and professionally and was also very cordial. I couldn't be more pleased. The original on the right was about 2x3 and Jackie was able to restore it well enough it could be blown up to a 5 x 7.
Details: Fading • Yes, the damage impacts the main subject of the photo • 3x4 inches • Black and white • No. I will exchange photos in person for professional scanning • I travel to the photo restorer
Photo Restoration
Stephen P.
Mar 14, 2021
•
Hired on Thumbtack
I do not have the finished product back in my hands as of yet. The project is huge so Jacq will be finished in June. Jacq was very accommodating to my requests. I am sure she will do a great job.
Details: Scanning • Negatives • 500-1000 • Color • Black and white • No damage • At the pro’s location
Photo Editing, Scanning and Restoration
Credentials
Background Check
Jacq Washburn
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Each photo is unique and every restoration cost varies. To have a set cost for restoration, you would either be over or undercharged.
What is your typical process for working with a new customer?
1. Contact me to receive FREE estimate for the restoration.
2. Full payment is required before any work is completed.
3. Photo is scanned and restored within 4-6 weeks.
4. You will receive an email with a before & after proof for your approval.
5. Upon approval, the restored digital image is sent off to be printed. You will receive a mounted print in the size of the original.
6. Receive your original and restored image as a mounted print.
What education and/or training do you have that relates to your work?
I have been a photographer for 18 years and have been restoring photographs since 2005.
