FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size, condition, and type of cleaning needed. We don’t charge any hidden fees. We also offer special discounts for first-time customers — for example, a free carpet cleaning in one room with your first home cleaning service.
- What is your typical process for working with a new customer?
We start by discussing your cleaning needs and preferences to make sure we understand every detail. You can send us photos or a short description, and we’ll provide an accurate quote. Once confirmed, we arrive on time, bring our own professional equipment and eco-friendly products, and deliver high-quality results with care and respect for your home.
- What education and/or training do you have that relates to your work?
Our team has undergone professional training in cleaning carpets and upholstered furniture, including the safe use of chemicals and steam extraction. We are constantly improving our skills and use modern professional equipment to ensure the best results for every customer.