- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike some other companies, I do not charge for my estimates. I also do not up-charge my materials (some companies do)... what I pay for materials is what YOU pay for materials. I also do not charge for the travel time to and from your home like some other companies do... I only charge for the time I work on your project, and the time it takes me to shop for any needed materials.
- What is your typical process for working with a new customer?
Typically I will try to give you an estimate over the phone or by text if possible, to save you the inconvenience of having to take off of work to meet me. If the job is more complex or I need detailed measurements, then I will schedule a time to come out to your home to do the estimate. Based on my schedule, it usually takes me 2-3 business days to get your estimate back to you. Once you decide you want to move forward and have me do the work, we get your job scheduled on my calendar!
- What education and/or training do you have that relates to your work?
I’ve been doing this type of handyman work for years, and recent obtained for my Residential Remodelers license.