Ability I.T.

Farmington, MN

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About this pro

How does your service stand out?

I often freelance with other outsource companies where they bill me out between $125-$150 per hour. I only charge my clients about half of that rate. Same tech, half the rate.

What do you enjoy about the work you do?

I love developing long term relationships with my clients. I have never lost a client due to anything other than a move. A member of the BBB since 2005 I have never had a complaint filed.

Location

Farmington, MN 55024

Years in business

16

Number of employees

1

Reviews

2 Reviews
  • Marj K. Dec 21, 2013
    We hired Tim to be our IT tech almost 10 years ago. He came highly recommended by a trusted associate of ours. At the time, our business included owning and operating 12 daycare centers, (each with their own computer), a catering company and the corporate office where our server was located. Tim managed to keep all our computers in tip-top shape, including the server. He is certified by Microsoft, and his knowledge was invaluable to us. He made many suggestions and changes that saved us money. Tim is a very personable guy and he's easy to talk to. Whenever there was a glitch or problem, we could count on Tim making the time for us. He always managed to arrive as quickly as possible - usually the same day. He clearly explained the situation and his proposals for resolving it. The charges for his expertise were very reasonable. I would highly recommend Tim Smude for your computer and technology needs.
    Tim S. Dec 21, 2013

    Thank you Marj. Your company was instrumental in the success of my business. Thank you for all the great years of business!

  • Tension D. Dec 21, 2013
    Ability I.T. is the absolute best I.T. company we have ever worked with. They have helped us help our clients on site and remotely for several years. Tim is always available and is one of the best in the business! From server reconfigurations, internet security or just getting a VPN running these guys rock! I can't say enough good things about Ability I.T. After working with other I.T.companies, it's nice to know there is someone still in this business that is honest, reliable, and tells it like it is. Their pricing is more than fair and our clients appreciate the fact Ability I.T. does not try to oversell them on useless products or services so many other companies try to do. Eric Asleson / Managing Director Tension Design
    Tim S. Dec 21, 2013

    Wow Eric, thank you so much for the kind words. It means a lot to me. I strive very hard to make sure I provide the exact service you describe above. Thank you again!

Q&A

What advice would you give a customer looking to hire a provider in your area of work?
Shop around and MEET the people you are thinking about working with. Trust your gut. Although there are many capable techs out there, you are trusting this person with the most important aspect of your business - your data. Make sure you can trust the person, not just their knowledge of networks.
What questions should customers think through before talking to professionals about their project?
I am a Microsoft partner and an authorized reseller for most major brands, including but not limited to, Microsoft, Cisco, Dell, Gateway, HP, Symantec and many more. I do not mark up my hardware or software to my clients. For this reason alone my clients save thousands of dollars every year.