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Smart Cloud LLC
Smart Cloud LLC

Smart Cloud LLC

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
$89
estimated cost


Select a service
Zip code
Conceal cables/wires?
Client has mount or stand?
TV installation location

It’s free, with no obligation to book

Introduction: Smart Cloud LLC is a company founded by a young entrepreneur with a passion for technology and sharing knowledge. We are dedicated to serving our clients with the utmost respect, urgency, and professionalism. We offer services for every novice or expert user out there. From basic computer support to an extensive phone repair, explore the options and packages we offer. Visit our website and social media platforms to view discounts and promotions we are currently offering.
Overview

Current Top Pro

Hired 50 times

Serves Forest Lake, MN

Background checked

1 year in business

Payment methods

Cash, Check, Credit card, PayPal, Venmo, Zelle

Social media

Facebook, Instagram, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects
  • iPad 2 Digitizer & Power Button Repair

    Approx. $89

  • iPad 7 Digitizer Repair

    Approx. $99

Photos and Videos

7 photos

Specialties
Wall material

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

34 reviews

5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:


Evan M.

TV Mounting

Thomas and his crew were great to work with. They were very responsive to messages, arrived on time, came prepared and were here for just over an hour. The tv mount and sound bar look great! We will definitely be contacting Smart Cloud when another job comes up. Thanks fellas!
Mar 17, 2021
·
Verified
Keyon G.

TV Mounting

Thomas was amazing, he reaffirmed detail and communicated well. Also was authentically himself while keeping things professional, I will most definitely be referring his services to others as well as having him back to mount another TV soon. His service is HIGHLY recommended!
Nov 28, 2020
·
Verified
Richard W.

Home Theater System Installation or Replacement

Thomas was really patient with my questions and answered all of my questions about my TV and his work he was very patient with me I will call him again if I need me he is very knowledgeable about other areas other than my computer he also helped me with my phone issues I like him very much he is an excellent technician
Oct 9, 2020
·
Verified
Jessica B.

Computer Repair

I was reluctant to have to send my laptop across the country for repair but they had the best cost to include shipping and kept me informed on every step of the way!
Mar 19, 2021
·
Verified
Samantha T.

Computer Repair

Quick responding to my messages and inquiries, super helpful in finding answers. My laptop was shipped, fixed, and returned in roughly a week, and was very reasonably priced. Would highly recommend!
Mar 12, 2021
·
Verified
Credentials
Background Check

Thomas Kirschbaum

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing will match if not beat any big box company and most "mom and pop" shops. By wanting to make on-site repairs and support more affordable to everyone, we made tech support a more comfortable service for clients to enjoy. Instead of leaving your computer at a shop and trusting they perform the work they said they would, you get to see the work be performed right in front of you. No gimmicks. We also offer memberships that most tech businesses don't offer to allow more affordable continuous support.

  • What is your typical process for working with a new customer?

    If the client books using our online-booking tool, they will receive an email asking them to sign a contract. The contract has to be signed and accepted before the start of the appointment. Also, if the client hasn't already played for the service, the client is required to pay the service before it starts. If the client reaches out via social media, email, call or other source of contact, we would first request as many details of the issue as possible. After collecting those details, we may try a few troubleshooting techniques before officially making an appointment. If an appointment is required, we will send a contract for the client to sign, and provide an invoice of the service charge. The client is required to pay for the invoice before the service begins. If any service wasn't completed and can't be completed by booking another appointment or 2, then the service fee will be refunded. More details about our Completion Guarantee is provided in the contract for client's to sign.

  • What education and/or training do you have that relates to your work?

    I got Comp TIA A+ certified through my school. I have had 4 years of school experience from high school and 3 years of experience from Staples.

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