Jan-Pro Twin Cities
Jan-Pro Twin Cities

Jan-Pro Twin Cities

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Zip code
Frequency of services
Property type

Responds within a day

Introduction: JAN-PRO Twin Cities provides commercial cleaning / janitorial services in Minneapolis and St. Paul, MN. Since 2004, JAN-PRO has been serving commercial building owners and tenants providing commercial cleaning services that are customized to their specific requirements. As a Customer Service focused company we understand the importance of communication and follow through with our customers and we are extremely fortunate to work with an incredible group of Franchise Owners who understand and embrace these principles as well. It is a gift to be a part of watching them grow, bring their dreams into reality and coaching them along the way. We would love to meet with you to find out more about your specific needs and how JAN-PRO Twin Cities may be of service to you.
Overview

Serves Hopkins, MN

Background checked

12 employees

17 years in business

Social media

Facebook, Instagram, Twitter

Featured Projects

3 photos

Specialties
Property type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

5 reviews

5
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4
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Carol J.
Oct 11, 2019
Jan- Pro CARES about their clients & their cleaners They are responsive, proactive, and follow through with good oversight and attention to detail. Highly Recommend
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Shelly L.
Jul 10, 2018
All of the above. Their service has been wonderful and I would recommend them to anyone looking for a cleaning service.
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Jody H.
Jul 3, 2018
We have had nothing but excellent service since we started using Jan-Pro
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Colene E.
May 31, 2018
Great service. Very responsive.
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Veronica F.
May 21, 2018
They are always quick to respond to any needs we have.
Credentials
Background Check

Kevin Johnson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Each JAN-PRO proposal is customized to the specific needs of the client. Square Footage, Different Floor types, Number of Restrooms, Number of Days per Week Serviced, etc. all contribute to how the monthly pricing is comprised.

  • What is your typical process for working with a new customer?

    It is important to us that we meet our clients and have an opportunity to view the property prior to providing a quote so that we can clearly understand the needs at their facility. Each customer and their facilities have different needs and we want to make sure the service we provide is in alignment with what they are looking for. Once signed with JAN-PRO customers will have open communication with our office as well as the Franchise Owner assigned to their account. Service inspections, Customer Service calls and the JAN-PRO Guarantee are all in place to give our customers piece of mind that service will be consistent and completed in full based on their customized cleaning schedule.

  • What education and/or training do you have that relates to your work?

    JAN-PRO Franchise Owners are required to complete an extensive 5 week training program where they learn about OSHA Standards, Bloodborne Pathogens, Chemical Compliance and GHS, MedMetrix, Proper disinfection of a commercial facility, Green Cleaning, and much more. In addition to the 5 weeks of classroom training JAN-PRO Franchise Owners also receive continuing education in the field by our Operations Team for the existence of their Franchise.

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