MergeWire Consulting

Saint Paul, MN

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About this pro

I'm a professional Network Administrator in the twin cities area. My goal with Thumbtack is to raise the bar for computer support options for individuals and small businesses in Minnesota. I'm a certified professional in Cisco and Microsoft technologies, for business management and engineering, respectively. Skills which I extend to help you and your business should you choose to take advantage of my services.

You'll find me a great resource for your home and/or office to resolve any computer problems you may have or will have. I specialize in Network Security (virus removal), Disaster Recovery (data backup and restoration), virtualization technologies and remote office/home-office connectivity (VPN, remote desktop). This means I can secure your home and/or office network without impacting performance. I can make sure that after I implement a disaster recovery plan, you never lose an important file again, even if you deleted it on purpose and need it back.

I can make sure you're able to access your office and home even when you're away from your office and home. And if you're trying to reduce hardware costs while maintaining the ability to use legacy applications that haven't yet been updated, won't be updated, or applications that can't be updated, then through virtualization, I can make sure you're still able to use those applications, without needing the old hardware (which costs money to power and maintain).

If you've tried others who haven't met your needs, or you think you are paying too much for outsourced IT or you are simply looking for more options, then please contact me and together, we can set up a free survey and consultation where you can have your most important questions answered. I'll also provide valuable advice or insight for what you may want to do immediately or in the near future.


Saint Paul, MN 55116

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Times hired on Thumbtack



What education and/or training do you have that relates to your work?
I do believe in constantly educating yourself in this field of work, however, formal education is much too slow. By the time you finish a semester of formal schooling, you're already behind. The best thing you can do is read, read, read. Magazines, blogs, whitepapers, etc. Anything that will keep you aware of changes in the industry and give you the ability to see what is coming.
What types of customers have you worked with?
By far the most common types of jobs are virus removal and data recovery. Because of the increasing sophistication in targeted attacks, the need to protect computers from simple page-click attacks to more sophisticated worms that embed themselves in legitimate applications as also increased significantly. The other most common problem is more complex to resolve and even more complex to be proactive about. Data recovery is usually very expensive, and actually unreasonably so. The only driver in the absurd pricing is that data is usually personal and very meaningful to the individual or business that needs it. However, it is my belief that there will always be a need to recover data simply because everything in IT has a short shelf life. This is just the nature of IT since things are running usually 24/7. Disks get used as long as you're doing anything on a computer. With that in mind, I provide data recovery services with the intent of making sure that a client is able to resume as usual as if nothing ever happened and without incurring a significant cost.
What advice would you give a customer looking to hire a provider in your area of work?
Learn more about the technology you're using or plan to use even if you don't want to. This way you'll be more aware of who can actually help you when looking to employ an IT employee or outsource to contractors and companies.