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Good Shepherd Appliance Repair

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Specific air testing required
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About
My name is Bob Vandeveer. I have been servicing appliances for 33 years. I am professional and experienced. I started repairing appliances right out of tech school. I started at Sears (from 1983 to 2006) and at Steve's appliances (from 2006 to 2015). I started my own business 1/7/ 2016. I enjoy what I do very much. I have experience on every make and model of appliance..
Overview

Hired 127 times

1 employee

9 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm

Payment methods

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Top Pro status

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2018

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2017

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2016

Services offered
Specific air testing required

Mold

Asbestos

Radon

Lead

Property type

Residential

Commercial

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Excellent 4.9

102 reviews

5

96%

4

3%

3

0%

2

0%

1

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Read reviews that mention:


pro avatar
Ramana U.

Mar 10, 2016

Hired on Thumbtack

Bob was an excellent professional who understands what to look for and quick enough to identify root cause. He also took the initiative and accountability to get the parts, install, and test. He finished it in less than 3 hours including getting the parts. Because of him we did not have to wait for a week to get it fixed. Now, I have a professional I trust and recommend without any 2nd thoughts.
Oven and Stove Repair or Maintenance
pro avatar
Jim K.

Apr 16, 2016

Hired on Thumbtack

Bob really knows refrigerators and is hard working, polite, and went way beyond what I expected from a repairman. He analyzed the problem quickly, quoted me a reasonable price for the repair, went to his truck for the part, and installed it in about an hour. Then he turned on the fridge, listened about 3 seconds and said the repair was not acceptable (too noisy). He called his suppliers to find a better part, drove to Burnsville to pick it up, put the new part in, and our 23-year old Whirlpool is as good as new. He honored his original quotation even though the new part was more expensive than the first one. If you don't care about the details, quit reading here. The part he replaced was a small fan that is behind a panel in the freezer section (freezer is on top). The fan blows air over the evaporator coils to distribute cold air to both the freezer and the refrigerator section. The compressor, which cools the coils was working fine, but the cold air was not being distributed properly. As for Thumbtack, I had never heard of it. I was up at 4:30 a.m. worrying about the refrigerator and went on line to look for a repair service. I found Thumbtack and answered a few incredibly easy questions and received a prompt e-mail that I would receive bids within 24 hours. By 8:30 that same morning, I had Bob's bid for coming to take a look at the fridge. He arrived before 10:30 and went to work.
Refrigerator Repair or Maintenance
pro avatar
Connie T.

Feb 5, 2018

Hired on Thumbtack

Promptness. I felt they cared about the service they performed for me and went that little bit extra to ensure my appliance will work as good as it can.

Details: Washer / dryer • Kenmore

Appliance Repair or Maintenance
pro avatar
Debbie P.

May 26, 2017

Hired on Thumbtack

Bob and Andy were great! They were a great team and helped me resolve the problem. Would definitely hire them again and recommend them to others.
Appliance Repair or Maintenance
pro avatar
Deb H.

Aug 26, 2016

Hired on Thumbtack

The interaction that I had with Robert from Good Shepherd Appliance was nothing but professional. He is honest and kind. He is consciensious and hard working. I would definately recommend him for a job.
Appliance Repair or Maintenance

FAQs

  • What education and/or training do you have that relates to your work?

    2 years minneapolis technical institute. 23 years Sears Repair. 10 years at steves appliances, moundsview minnesota.

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