FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent — no hidden fees, ever. We offer competitive flat-rate pricing based on your home or office size, so you always know what to expect before we arrive. First-time customers receive a 10% discount on their initial cleaning. We also offer discounted rates for recurring weekly or bi-weekly services. We accept all major payment methods including credit card, Venmo, and Zelle. Contact us for a free, no-obligation quote!
- What is your typical process for working with a new customer?
We make getting started easy! First, we provide a free quote based on your space and needs. Once booked, we send a confirmation with your scheduled date and time. Our team arrives on time with all professional-grade cleaning supplies and equipment — you don't need to provide anything. After the cleaning, we do a final walk-through to make sure everything meets our high standards. If anything isn't perfect, we'll re-clean it at no extra charge. We love building long-term relationships with our clients!
- What education and/or training do you have that relates to your work?
Every member of the Clearline Cleaning Services team undergoes thorough hands-on training in professional cleaning techniques, including safe chemical handling, surface-specific cleaning methods, and efficient cleaning workflows. Our team is trained in both residential deep cleaning and commercial janitorial standards. We stay current with the latest eco-friendly cleaning products and best practices to ensure the safest, most effective clean for your home or business. All team members are background-checked and fully vetted before their first job.