FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I go by how many square feet there are and what type of finish the customer wants. Existing flooring plays a part in new installations where there is existing flooring.
- What is your typical process for working with a new customer?
We go to the customers home and measure the area, then discuss the finish the customer is looking for. Once that is established we explain the entire process and answer any questions they may have and set a date!
- What education and/or training do you have that relates to your work?
Besides the obvious on the job training I am also a member of the national wood flooring association.