FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies. Every person is different, just as every closet (or space) is different. You may only need hanging and shelves, while someone else will need multiple drawers and all shelving. This is the reason behind offering the consultation, we want to understand you and what your needs are. We have a variety of finish materials and accessories that can either be kept classic and functional or upgraded materials to add style and luxury, which is going to affect pricing. You and your Design Consultant can discuss your priorities and what's most important to you. We're here to work with you to create the perfect space! Your Design Consultant will have their portfolio and finish samples for you to choose from. We are happy to show you various price and design options for you to decide what's best. The pricing presented to you at your consultation includes everything; the design, installation and tear out, disposal of old product, and lifetime warranty. We have been serving the Twin Cities since 1989, we will be here for you now and in the future if you ever need anything.
- What is your typical process for working with a new customer?
Your new custom system starts with a complimentary in-home consultation with one of our expert design consultants. At this first meeting, we’ll measure your space, take inventory of your belongings, and listen closely to understand your needs and ideas.
- What education and/or training do you have that relates to your work?
Our design consultants go through a 4-6 week training schedule and monthly continuing education trainings. Most designers have a background/education in design or architecture. Our General Manager has a degree in interior design, certified in kitchen and bath design and is an associate kitchen and bath designer (AKBD) through the National Kitchen and Bath Association.