FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Evergreen Spark Cleaning Services, we believe in simple, honest, and transparent pricing. Every quote is based on the size of your space and the level of cleaning required. There are no hidden fees, surprise charges, or last-minute add-ons. We also offer discounts for recurring cleanings (weekly, bi-weekly, or monthly) because we value long-term relationships with our customers.
- What is your typical process for working with a new customer?
We make the process easy and stress-free. First, we get a quick overview of your cleaning needs and the condition of your home or business. Then, we provide a clear quote and schedule your appointment at a time that works best for you. On cleaning day, our team arrives on time, works with care, and makes sure every detail meets the Evergreen Spark standard before we leave. Customer satisfaction is always our priority.
- What education and/or training do you have that relates to your work?
Our cleaners are trained in professional residential and commercial cleaning techniques, sanitation practices, safe handling of products, and customer service. We emphasize consistency, quality, and attention to detail, which are the core values that Evergreen Spark is built on.