FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is set as a flat fee, competitively aligned with local market rates. We prioritize delivering high-quality cleans, and our rates reflect the excellence of our service. While the initial clean may be slightly higher, it accounts for the unknowns in a new space and the potential extra time needed. Our focus is providing top-tier service rather than compromising quality for lower prices.
- What is your typical process for working with a new customer?
Our standard process involves an initial discussion to understand our customer's needs thoroughly. We ask targeted questions to tailor our cleaning services to your specific requirements, ensuring the right cleaner is assigned and the job is completed to your satisfaction.
- What education and/or training do you have that relates to your work?
Brandon's military experience has honed his organizational skills, while Lena's firsthand experience in maintaining a home with a baby adds a unique perspective to our team. Collectively, our cleaning team boasts over 10 years of professional cleaning expertise, covering a spectrum of services such as construction cleaning, deep cleaning, and various residential cleaning styles.