Ice Dam Guys

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Introduction: We typically have a very fast response time. Our technicians are experienced and properly trained. We use only steam to quickly and safely remove your ice dam(s). What I like most about ice dam removal is providing help to people in need. We constantly deal with people in tears they are so upset that there is water leaking into their home. Being able to give people instant relief by telling them that "we're on our way" is extremely gratifying!

Overview

30 employees

27 years in business

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Exceptional 5.0

10 reviews

5

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Read reviews that mention:

Mike K.

Oct 17, 2017

We had severe snow and ice in the winter of 2016-17 in Central Oregon. With several feet of snow and ice on the roof we grew concerned about damage. I worked for several days off of a ladder shoveling, raking and hammering ice. I damaged the gutter and the roof shingles. I gave up and called the Pro's. The Ice Dam Guys arrived within 2 hours of my morning call and with their steam machine got the job done, smartly and safely! Well done Guys! I recommend the Ice Dam Guys for their professionalism and service!

Tim W.

Oct 23, 2017

Last year during a harsh winter we had a large build-up of ice and an ice dam on a section of our roof. We called the ICE DAM GUYS and a 2 man crew came out the next day. Using their steam system they quickly and efficiently removed all of the ICE, with no damage to our roof. The crew was courteous and friendly and we were very pleased with the result. Their steam system is much more effective than spending hours chipping or scraping the ICE off or flooding the roof with hot water. We would use the ICE DAM GUYS again and highly recommend them!

Dale C.

Oct 10, 2017

We had a record snowfall here in Idaho last winter, (over 48 inches overall without let-up and 16 inches in one night,) and it all was more than any one family could handle. Locally, many structures had already collapsed from the build-up and we were very concerned about the weight on our roof of 3 feet of compressed snow, not to mention the terrible ice dams! We called Ice Dam Guys, and they were terrific. Easy to reach, good, fast, polite customer service. They scheduled us the next day and got to work on our emergency situation. Two men showed up early and began the much needed melting of the ice dams and snow removal. They worked a half-day and cleared off the majority of snow from two structures, (we have a guest house,) and more importantly all of the ice. I can't say I've met a nicer, politer, more efficient crew than these two men. I would recommend them to anyone, anytime. We can't tell you how glad we are that we called Ice Dam Guys. We were rewarded with fast, courteous, efficient service at a cost of a fraction of what a new roof and walls would have cost. Many of our neighbors were not as fortunate. I hope you never face a winter like ours, but if it gets bad, these guys are the greatest! Thanks, Ice Dam Guys!

Richard K.

Oct 19, 2017

We had an unusually severe winter in Bend, OR (2016-2017) – 5 feet of snow from early December to mid-January, with virtually no melting in between snow storms. As a result, thick ice dams (several inches thick) developed on our eaves, particularly on the north side of the house. At about 1 AM a slow drip started in the master bedroom. Later that morning before I went to work I went to work, I called Ice Dam Guys. Ty showed up within the hour & started working. He worked virtually non-stop for 6 hours to clear that ice dams (as I said the ice dams were very thick – 6 or more inches in some places - & our roof has a steep pitch, which made his job that much more difficult). When I got home from work, Ty showed me what he had accomplished & offered to do more. He was friendly, courteous, professional, very hard working & very effective. He nipped the problem in the bud for us. The slow drip stopped & there was no real damage to the inside of the house or the attic. It was a pleasure doing business with Ice Dam Guys & with Ty in particular!

Doug O.

Dec 3, 2017

I called the morning after I found a leak from an ice dam. They had someone out that afternoon. Josh was a great technician. He explained the process and was able to take care of the issue quickly. The fast response time stopped further damage and I would definitely recommend using them if you have an ice dam.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All of our work is performed "by the hour" and the hourly rate fluctuates throughout the season. If you wait until your roof is leaking you can rest assure that everyone else's roof is also leaking. Prices increase with the demand. Call before your roof is leaking and you're almost guaranteed to save hundreds of dollars vs. waiting until you have water running down your walls!
What education and/or training do you have that relates to your work?
Staying in the field, doing jobs, and listening to our customers!
How did you get started doing this type of work?
Ice Dam Removal was a nice addition to our commercial and residential snow removal operations. We began performing ice dam removal in 1996.

Ice Dam Guys

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