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23 years in business
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I called the morning after I found a leak from an ice dam. They had someone out that afternoon. Josh was a great technician. He explained the process and was able to take care of the issue quickly. The fast response time stopped further damage and I would definitely recommend using them if you have an ice dam.Dec 3, 2017
Thank god for Ice Dam Guys. They saved my roof and my bank account. I was 1' away from a roof collapse before they came to my rescue. I now have them on speed dial. This company has amazing customer service and they really do care about their customers and the work that they do. I have since recommended them to everyone I know.Jun 17, 2015
I highly recommend the Ice Dam Guys! They did excellent work this past winter with an ice dam problem I had. I needed speedy, professional service and this is exactly what they provided. They were prompt, professional, thorough and attentive to detail. I was most pleased with how they explained the process to me and were careful not to damage my roof or shrubs below. You will be in good hands with the Ice Dam Guys.Jun 16, 2015
Last year during a harsh winter we had a large build-up of ice and an ice dam on a section of our roof. We called the ICE DAM GUYS and a 2 man crew came out the next day. Using their steam system they quickly and efficiently removed all of the ICE, with no damage to our roof. The crew was courteous and friendly and we were very pleased with the result. Their steam system is much more effective than spending hours chipping or scraping the ICE off or flooding the roof with hot water. We would use the ICE DAM GUYS again and highly recommend them!Oct 23, 2017
We had severe snow and ice in the winter of 2016-17 in Central Oregon. With several feet of snow and ice on the roof we grew concerned about damage. I worked for several days off of a ladder shoveling, raking and hammering ice. I damaged the gutter and the roof shingles. I gave up and called the Pro's. The Ice Dam Guys arrived within 2 hours of my morning call and with their steam machine got the job done, smartly and safely! Well done Guys! I recommend the Ice Dam Guys for their professionalism and service!Oct 17, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?All of our work is performed "by the hour" and the hourly rate fluctuates throughout the season. If you wait until your roof is leaking you can rest assure that everyone else's roof is also leaking. Prices increase with the demand. Call before your roof is leaking and you're almost guaranteed to save hundreds of dollars vs. waiting until you have water running down your walls!
- What education and/or training do you have that relates to your work?Staying in the field, doing jobs, and listening to our customers!
- How did you get started doing this type of work?Ice Dam Removal was a nice addition to our commercial and residential snow removal operations. We began performing ice dam removal in 1996.