FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Finken, we believe in honest and transparent pricing. We offer free estimates for most services and will always walk you through the costs upfront—no hidden fees. We also offer seasonal specials, bundled service discounts, and flexible financing options on select equipment installs like HVAC systems or water treatment solutions.
- What is your typical process for working with a new customer?
We start by listening—whether it’s a quick call, message, or in-home visit. Once we understand your needs, we offer a custom solution with a clear quote. For installations or more complex jobs, we schedule a site visit to assess the space and ensure everything runs smoothly. We keep you informed at every step and follow up to make sure you’re completely satisfied.
- What education and/or training do you have that relates to your work?
Our technicians are certified, licensed, and undergo continuous training to stay current with industry standards. Whether it's HVAC, plumbing, or water treatment, we make sure our team is up to date on the latest equipment, safety protocols, and energy-efficient technologies.