Franz Rauch

Taking away people's worries. When people come to me with serious computer problems, to the point they fear they have permanently lost things like family photos, I quickly am able to calm them down. I let them know there is a great possibility I can recover their data and if I can't I can likely refer them to someone else who can. They leave our shop knowing I will prioritize saving their valuable data before I even work towards repairing the computer as a whole. Working locally in a town that I grew up in. Having a computer repair company in the Saint Paul, Minneapolis area is something I truly enjoy. I get the opportunity to help so many friends, relatives and previous co-workers with many of their problems. Every day I get to wake up and say to myself, what will I do today to help build our business. Knowing we are building something is an incredible feeling. Helping people do more with their computers. Having the ability to not just repair people's computers but put myself in their shoes and think of different features that I can see they aren't taking advantage of.