FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Ask if there are any current discounts! Level 1 inspection: includes chimney cleaning and visual inspection. Our Chimney Sweeps use state-of-the-art equipment to clean chimneys of all kinds. While sweeping your system, we ensure that it’s in working order. We look for any problems that could prevent peak performance and recommend what is needed for your system to burn cleanly and safely. Any potential hazards or problems that may be found in your system will be pointed out. Level 2 inspection: Includes recommend this inspection during a change in property ownership, after a chimney fire, or if you have any leakage or other problems with your chimney to determine the exact cause. Also Level 2 Inspection is recommended if the chimney has not been cleaned in a few years. A closed circuit camera system will be used to complete a Level Two Inspection. The camera is used to inspect the condition of the interior of the flue. You will receive a detailed written report with photos outlining any areas of concern.
- What is your typical process for working with a new customer?
At Able Chimney Sweeps we want you to know just how dedicated we are to all your chimney needs. We’re even here 7 days a week for any questions or concerns you might have. Your opinion matters to us and we always appreciate your feedback!
- What education and/or training do you have that relates to your work?
National Chimney Sweep Guild; Chimney Safety Institute of America - Certified Chimney Sweep; 17 years of construction experience