FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. We provide 3 main services---custom picture framing, photo and document restoration and picture framing and art installation. Custom picture framing and photo restoration are priced by the project taking into account materials chosen and time needed to finish a project and a firm fixed price is given up front. Art and picture framing installation is simply charged by the hour although we would consider a firm fixed price quote for larger jobs (more than 25) where we are able to do a walk through of the building and see the artwork before quoting.
- What is your typical process for working with a new customer?
Typically I begin my conversation with a customer by asking them a bit about their project and getting them to share their ideas---listening and responding is key for me.
- What education and/or training do you have that relates to your work?
I'm constantly reading up on the latest trends and technical skills online and through trade journals. And I attend continuing education offered both locally and at an annual trade show through the Professional Picture Framing Association.