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About
We are a full service Water Damage emergency mitigation company with the equipment and experience necessary to handle the most challenging situations. We help you from your initial call all the way through completion when your life becomes normal again.
Water damage can strike at any time and it can leave a trail of destruction in it’s wake. Water damage restoration may look easy, but it is inadvisable as a ‘do it yourself job’. Water damage restoration needs professional attention. Many factors have to be considered in restoration and the process may vary from property to property. Action to restore water damage should never be delayed. Once our IICRC Certified Technicians are called they will carry out a loss assessment on the property. They will document in detail all materials that were damaged by water. They will carry out the assessment using water sensing equipment such as probes, infrared tools etc. to determine the source and extent of damage. Once this is done, a plan of action can be formulated which is suitable to restore the water damage. Next the water damage will been assessed as to its Category and Class, then the procedure for restoration can be determined.
Overview
Hired 5 times
12 employees
14 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
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Customers rated this pro highly for work quality, responsiveness, and professionalism.
4.5
2 reviews
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Your trust means everything to us. Learn about our review guidelines.
Mary M.
Apr 3, 2019
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Hired on Thumbtack
I didn't hire Metro Floods as I have a leak in the basement that needs repairing. Mark gave an accurate assessment of what needed to be done to get the basement dry.
Details: Basement • Flooding • I'm not sure, I need a professional's help to identify the source of the water damage • As recommended by professional • Residential
Water Damage Cleanup and Restoration
Brian S.
Apr 16, 2019
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Hired on Thumbtack
They did a great job.
Details: Basement • I'm not sure, I need a professional's help to identify the source of the water damage • Flooding • Assess moisture damage • Extract water • Dry and dehumidify • As recommended by professional • Residential
Water Damage Cleanup and Restoration
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We use Xactimate for pricing.
What is your typical process for working with a new customer?
We have an agreement that the customer signs for a deposit and then we will bill customer or the customers insurance.
What education and/or training do you have that relates to your work?
