FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge per square footage of your home for a full cleaning. Not per vent like other companies. This ensures your full system is cleaned. No hidden surprises with pricing. We share pricing before we come out.
- What is your typical process for working with a new customer?
We discuss the customers concerns, needs and any issues in the home prior. Then, we share our process with them and answer any questions they may have. We like to be as informative as possible. =)
- What education and/or training do you have that relates to your work?
We have multiple certifications from NADCA (National Air Duct Cleaning Association) and the CSIA (Chimney Safety Institute of America) We have our certificates listed on our website.