Update: No show/no response after a decent working relationship from August until the middle of September 2018. Not sure what happened since he never called back and never wrote back. I also know that some of the tenants or someone did not always clean up after their dog pooped, so maybe that is why he quit. However, last month, I was notified of three pickets from the bottom of the of our wrought iron fence that are broken. Maybe, maybe not. When using a lawn mower, I could see that happening. I am not sure if that is related, but what a coincidence. I still think his work quality is great, however since he never called or wrote me back to talk to me about quitting, I give him a lesser rating than before. It's not professional action on his part, to not respond or quit properly in person, in writing or a phone call.
My original post from August 2018: I had a very good experience working with Mower Joe. I plan to use his service if he is available.