Poole Communications

Hannibal, MO

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About this pro

How does your business stand out?

You work directly with designers, videographers and web developers. There is no middle person. Your work gets done more quickly and accurately. We are a design based business, that means we help you think out the entire process so your marketing works in the best possible way. If your company isn't growing and pulling in more customers, we aren't doing our job.

What do you enjoy about the work you do?

We love helping other small companies grow. That is the most satisfying part of our work - to see other businesses succeed. We know we're doing our work properly because our client's business are growing. In the end, that's the bottom line: results. And we have over 30 years of producing results.


Hannibal, MO 63401

Years in business


Number of employees


Times hired on Thumbtack



8 Reviews
  • Jeff A. May 6, 2015
    Sally is a true marketing professional. She is savvy yet compassionate and a great listener!
  • Poonam S. May 6, 2015
    My experience so far was good and would like to continue to work for her in future too. I do web updates for her client websites. I like the way she explains to me via email on what updates has to be done so very precisely.
  • Michael G. May 6, 2015
    Have worked with Poole Communications for years. ALWAYS great to work with a company who cares about your business. Whether it be website services or promotion/advertising...Sally can help! Experienced expertise.
  • Wendy H. May 5, 2015
    Sally and her staff were great to work with! They really took care of me and my advertising needs. I plan to be a regular customer.
  • Elizabeth P. May 5, 2015
    Working with Sally is such a gift! She has helped me with a variety of web-based marketing projects, designing and creating banner ads and other online and print media. She's got a great team that executes with grace and style and who works to make sure her clients--no matter how tiny and quirky we are!--do well. I am continually amazed by her gifts.
  • Tim C. May 5, 2015
    She is very understanding and helpful. Tell her or her people what you want done. They will help with good suggestions and accommodate you to achieve your advertising goals. And at a reasonable rate. They will even help you with your web page and design. Once you get to know them and them you, you will be more than happy with what Sally and her team can do for you. They did it for Collver Family Winery for over 10 years.
  • Leann M. May 5, 2015
    Excellent work. They have never missed a deadline! I love working with people who do the work, and do not make me spend my time telling them the steps to getting the job done. I'd recommend Poole Communications highly.
  • Rae B. May 5, 2015
    I've worked with Sally for decades and know her to be very professional, truly caring about your marketing and making sure you make the impact you desire. Her creativity is outstanding as I have also worked with her as she designed logos, brochures and marketing strategies for multiple Physician practices when I served as the Regional Director of Practice Operations. You cannot find more dedication!!!!


What should the customer know about your pricing (e.g., discounts, fees)?
We bill at $120 per hour and $100 per hour for non profits.
What is your typical process for working with a new customer?
We have an initial meeting to see if we are a good fit. If we are, then we talk about the project and look at options. We decide on a path forward and then provide creative to best suit your needs. Upon approval, we place the creative and track results. We consult with you about results and offer guidance on next steps.
What education and/or training do you have that relates to your work?
Most every person at Poole Communications has an advanced degree in Marketing, Public Relations, International Business, Management, Accounting and Graphic Design. We also have over 30 years of experience - a great combination to get your work done quickly and accurately.
How did you get started doing this type of work?
Sally got her start working for advertising agencies on the East Coast and brought that experience to the Midwest.
What types of customers have you worked with?
A large variety. We are especially experienced with: wineries, extended living facilities, agriculture, industry and finance.
Describe a recent project you are fond of. How long did it take?
We recently helped the City of Warrenton Missouri pass two half cent sales taxes. The city had not raised taxes in over 28 years. It was a hard fought campaign and we ended up being successful by using traditional and social media successfully.
What advice would you give a customer looking to hire a provider in your area of work?
• Work with people that are doing the work - not salespeople. Check to make sure they have been properly trained, because anyone can open up an advertising agency. Make sure they understand ALL media - not just one or two. Make sure they understand and are successful at business because they'll be advising you on yours.
What questions should customers think through before talking to professionals about their project?
What exactly do you want to achieve short term and long term.