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Dave and Kellys Heating and Cooling

Dave and Kellys Heating and Cooling

Dave and Kellys Heating and Cooling

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Introduction: With $49 Service Calls and 47 YEARS of experience, our company has some of the best Google, Yelp, and Home Advisor reviews in the local area of KC, MO. We treat customers like friends and have a motto "No Extra Charge for Excellence". Our Service Calls come with a 2 YEAR parts & labor warranty. I enjoy going to work, meeting folks, solving their problems with heating and cooling, meeting their family, their pets, etc. I enjoy solving the odd problems. I often go in behind other good companies on strange problems. If I cannot solve it, I do not charge for being there. Its the right thing to do.

Overview

Hired 6 times

Background checked

2 employees

54 years in business

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Featured Projects

14 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

15 reviews

5

100%

4

0%

3

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2

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1

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Leslie N.

Feb 1, 2018

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Hired on Thumbtack

Hired on Thumbtack

Details: Repair • Furnace • Natural gas • Basement • Less than a week ago • Two-story building • House

Dave and Kellys Heating and Cooling's reply

Thank you Leslie. We will always try and measure up to the good rating that you gave us. Take care. Dave

Heating System Repair or Maintenance

Linda M.

Dec 22, 2017

Dave is a true purveyor of heating and cooling. His expertise and professionalism is beyond reproach. I have an American Standard Heat Pump. It was under warranty and the last year and a half the system failed every time the temperature had a dramatic switch from hot to cold or vice versa. The American Standard representatives came to my residence 14 times in one and one half years, unable to resolve the mechanical issue of the constant failure. Personally, I feel the unit was a lemon but they would not replace it. When my warranty was up, they informed me that American Standard was no longer responsible for my system, even though they could not fix my Heat Pump while it was under warranty. I would never purchase an American Standard again. I called Dave and Kelly's and Dave came out right away. He worked on the Heat Pump for the better part of one day finding the mechanical issues that caused the Heat Pump to fail. It has been five years ago since he performed this service and I have never had an issue since. Dave is very trustworthy, professional, and ethical. Dave's pricing is fair and he is very punctual. When he finishes his job you would never know that he was there, cleaning up after himself. If you are looking for the right professional with fair pricing, look no further. Dave is the person to fulfill your job.

Dave and Kellys Heating and Cooling's reply

It was truly a pleasure to be of service to you. We want every customer make sure they get their full value. Take care.

Len L.

Dec 27, 2017

Did a great job.

Dave and Kellys Heating and Cooling's reply

Thank you Lynn. Your comments are truly appreciated.

Jessica G.

Dec 21, 2017

Same day service, friendly, answered all of our questions, and pricing was very reasonable. We will only be using Dave and Kelly’s Heating and Cooling from now on!

Dave and Kellys Heating and Cooling's reply

Jessica again thank you for your kind review. I think your home is one of the prettiest ones I've been in a long time. Take care. Dave

Janice C.

Dec 22, 2017

Dave came at the designated time, worked effectively, and explained what needed to be fixed.

Dave and Kellys Heating and Cooling's reply

Janice its customers like you that make it a joy to be in business. Thank you for your kind review

Credentials

Background Check

David Allen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer one of the most reasonable Service Call fees at $49. If we cannot solve the problem, we do not charge. We work only in Missouri.
What is your typical process for working with a new customer?
Once the customer contacts us, we set up an appointment with a 2 hour window that works for the customer and us. We call the customer 1/2 hour before going out to the service call or bid. If it is a service call, we find out the problem and then quote a repair price before doing the work. If it is a bid, we leave a copy with the customer or schedule if that is the customer's wishes- NEVER IS ANY HIGH PRESSURE USED.
What education and/or training do you have that relates to your work?
I have had courses in duct design, house infiltration, troubleshooting, etc. I have won awards from York in the 1990' for League of Superior Achievers. I sold the company of Allen Heating and Cooling in 1998 simply to avoid employees after 20 years. We are rated as an A+ Amana Dealer. This company founded in 2004 is just my son, Justin, and myself..... It is my aim to keep it that way.

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