FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Teague & Barnett LLC, we believe in honest, transparent pricing with no hidden fees. Our rates reflect the value of a chemical-free, health-conscious cleaning service that goes beyond surface-level results. We provide upfront quotes based on the size of the area, level of buildup, and the type of service needed—so you always know what to expect. We also offer discounts for recurring services, bundled packages for multiple rooms or services, and special rates for seniors, veterans, and first-time customers. Our goal is to make high-quality, eco-friendly cleaning accessible and affordable without compromising our commitment to excellence. If you’re unsure what services fit your budget, we’re happy to discuss options and customize a plan that works for you.
- What is your typical process for working with a new customer?
At Teague & Barnett LLC, our process is designed to be simple, transparent, and tailored to your needs. When working with a new customer, we start with a brief consultation—either over the phone or in person—to understand your cleaning goals, the condition of your space, and any specific concerns you may have. Once we gather the necessary information, we provide a clear, customized quote with no hidden fees. If you choose to move forward, we’ll schedule a convenient time for the service and arrive punctually with all equipment needed. On-site, we take care to protect your space, communicate clearly, and deliver a thorough chemical-free cleaning using our powerful steam technology. After the job, we review the results with you to ensure satisfaction and answer any questions. We also offer flexible scheduling for future cleanings if you'd like to set up regular service. Our goal is to make your first experience smooth, professional, and refreshingly different from the average cleaning service.
- What education and/or training do you have that relates to your work?
At Teague & Barnett LLC, our team is trained in industry best practices for eco-friendly and chemical-free cleaning, with a strong emphasis on steam sanitation techniques, surface safety, and cross-contamination prevention. We have completed specialized training in high-temperature steam technology and understand the science behind effective sanitization without chemicals. In addition to hands-on experience, we stay current with advancements in green cleaning standards, indoor air quality improvement, and the safe application of steam across various surface types—from tile and grout to upholstery and delicate finishes. Our commitment to continued education ensures that we’re not only delivering a clean space but doing so in a way that is safe, effective, and environmentally responsible.