FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by the needs of your project. We offer a range of services to cover all aspects of video production and commercial still photography. We don't believe that you should pay for something that you don't need, so we tailor the pricing to your specific project.
- What is your typical process for working with a new customer?
Any time we start a new project we first seek to gain a full understanding of the scope of work. That will require some discussion about your project message, goals, audience, and timeline. We'll also discuss the project logistics and cover some technical aspects with you to determine the best approach. Once we've had the opportunity to get to know your project, we will create an estimate to ensure that the price matches the work that needs to be done. After both parties have agreed to the work requirements and price, we will begin your project.
- What education and/or training do you have that relates to your work?
The best education has come from working in this industry for 20 years. We have done a lot of different types of projects throughout that timeframe, we've worked all over the U.S. and in several other countries, and we've gained our expertise through all of these experiences.