FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Air-only reservations include a $19.95 service fee. All other requests receive travel planning services free of charge.
- What is your typical process for working with a new customer?
Each new client should expect that I will ask a lot of questions... this is to help me best understand what you are looking for and what type of travel will be the best fit. My process includes a free consultation, research into travel options that might fit your specific needs, creating customized quote(s) for your review, discussion about travel protection, managing bookings on your behalf and more!
- What education and/or training do you have that relates to your work?
Training/certification with CruiseOne/Dream Vacations Master’s with Norwegian Cruise Line Master’s with Royal Caribbean Cruise Line Five Star Academy graduate with Celebrity Cruises AMResorts Master Agent Marriott’s Hotel Excellence Graduate Bachelor’s in Business Administration (2002) Master’s in Business, HR Development (2007)