James Maki
James Maki

James Maki

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Introduction
************************************************************************************************************************************************************************************************************************* Due to repeated issues i prefer not to work with landlords. If you you are a landlord the service fee must be paid up front or they MUST be on site. Hi, I’m James Maki, owner of "Gateway Appliance Repair." I’ve been repairing appliances since 2014, and I stand behind my work with experience, integrity, and a 180-day warranty. I service both residential and commercial appliances and also offer professional installation services. I’m insured and committed to delivering quality, honest repairs. Please note: I do not offer estimates or quotes without diagnosing the unit. My service fee is $85, which covers the diagnostic and is due at the time of service. The minimum repair charge is $159. Most repairs range between $200–$400, but there is no way to know the cost until I assess the appliance in person. I strive for completing repairs in a timely manner. However, there are thousands of appliances with their own unique parts. I stock as many as possible, but there is always a possibility we will need to order parts. This process typically only takes 1-3 days, but rest assured, I will do everything within my power to have you back up in running as quickly as possible. Also, please be aware that Thumbtack charges me every time someone reaches out, so I kindly ask that you only contact me if you're serious about booking service and not just shopping for prices. In addition to hands-on repair work, I’ve managed a team of technicians as a service manager and previously owned a successful appliance retail store. My goal is always to fix it right the first time, treat customers with respect, and help you get the most life out of your appliances. Would you like a shorter version for platforms with limited character space?
Overview

Hired 91 times

Background checked

1 employee

3 years in business

Business hours

Sun12:00 pm - 7:00 pmMon9:00 am - 9:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

Projects and media

20 photos

Projects and media

20 photos

Specialties
Appliance type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

59 reviews

5
88%
4
2%
3
2%
2
3%
1
5%

Read reviews that mention:


pro avatar
Eric E.
Feb 27, 2025
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Hired on Thumbtack

Hired on Thumbtack

James came out within 24 hours of me contacting him for an appliance repair for a tenant of mine. The tenant had GREAT things to say about his experience and expressed his appreciation with James’ professionalism. Highly recommend you contact James!

Details: Washer or dryer • GE • Residential

Appliance Repair or Maintenance
pro avatar
Scott C.
Dec 12, 2024
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Hired on Thumbtack

Hired on Thumbtack

James demonstrated exceptional responsiveness throughout the repair process. Unfortunately, the completion of the repair on the initial day was delayed due to the unavailability of a necessary component. However, James maintained excellent follow-through and successfully completed the job ahead of schedule. I would wholeheartedly recommend hiring him again without reservation.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance
pro avatar
Brooke R.
Oct 1, 2024
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Hired on Thumbtack

Hired on Thumbtack

James responded quickly, showed up on time, assured me he could repair my refrigerator and it would not be crazy expensive, and it wasn’t. I’m very happy with his work and would definitely hire him again.

Details: Refrigerator • Samsung • Residential

Appliance Repair or Maintenance
pro avatar
Joseph S.
Sep 16, 2024
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Hired on Thumbtack

Hired on Thumbtack

James will communicate with you about the work he has to do.An appreciate he did the work on my appliance on the weekend and completed it within a small time frame...

Details: Refrigerator • Frigidaire • Residential

Appliance Repair or Maintenance
pro avatar
Tina l.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Details: Washer or dryer • Kenmore • Residential

Appliance Repair or Maintenance
Credentials
Background Check

James Maki

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Accurate estimates cannot be given without looking at your appliance. My service fee is $85 but is waived with repair. I am typically same day or next day on service. Payment is due at the time of service. Please read my introduction for more info

  • What is your typical process for working with a new customer?

    A full evaluation of the unit. Advice on the best path forward whether that be repair or replacement

  • What education and/or training do you have that relates to your work?

    EPA certified. I have experience in hvac and have been in Appliance Repair for over 10 years.

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