FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
• Our pricing reflects the use of high-quality materials, skilled craftsmanship, and a focus on detail—especially for mid to high-end renovations. • We provide upfront, transparent quotes with itemized costs, so there are no hidden fees. • Discounts may be available for larger projects or clients bundling multiple spaces (e.g., kitchen and bathroom together). • We require a deposit to secure the project’s start date, with the balance paid in stages as work progresses.
- What is your typical process for working with a new customer?
• The process begins with a free initial consultation, either in person or virtually, to discuss your goals, preferences, and budget. • We then develop a detailed project proposal and estimate. • Upon agreement, we provide a timeline and work with you to select materials and finishes. • Once the project starts, we keep communication open with regular updates until completion, followed by a final walkthrough to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
• Our team includes licensed contractors, certified in specialized trades such as plumbing and electrical work. • We participate regularly in workshops and certification courses for the latest renovation techniques and design trends. • Ongoing safety and code compliance training is mandatory for our crew.