- What should the customer know about your pricing (e.g., discounts, fees)?
We try to stay as least complicated as we can. I talk with my client, determine how much time the job will take me and give them a project cost which includes whatever it takes to complete the job. This way, there is no question about revisions... I am teamed with you to accomplish the goal we set when we get started.
- What is your typical process for working with a new customer?
I have a worksheet to fill out for projects like logo design. We go through it together and try to get an idea of what the client is looking for or– sometimes even more importantly– what the client is not looking for. I often submit 6-8 or more concepts, get feedback, redirect and repeat.
- What education and/or training do you have that relates to your work?
I have an Associates degree in Commercial Arts and in Digital Graphics. I have 33+ years of real-life professional experience.