FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a family-owned and operated business, we pride ourselves on delivering superior service compared to larger corporations. Our team dedicates significant time and effort to ensure your project is executed flawlessly, collaborating closely with you throughout the process. Additionally, we offer highly competitive pricing for our services, making quality work accessible without compromising on value.
- What is your typical process for working with a new customer?
We begin by arranging a complimentary consultation to explore the details of your project, present samples, take necessary measurements, and discuss pricing options. Effective communication is essential, and we are committed to collaborating with you throughout the entire process. We will provide a comprehensive overview from inception to completion, ensuring you remain informed at every stage, as your project is our top priority.
- What education and/or training do you have that relates to your work?
We specialize in the design and construction of custom decks, utilizing a variety of wood types alongside durable, low-maintenance composite materials from reputable brands such as TimberTech, Armadillo, and Deckorators. Our roofing services include installations featuring leading manufacturers like GAF, Owens Corning, and CertainTeed. Additionally, we provide support to homeowners navigating storm damage and insurance claims related to hail and wind incidents. To enhance both curb appeal and energy efficiency, we offer an extensive range of siding and window styles and materials.