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Rethink Tech

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Topic areas
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About
My work is personalized. I put a great deal of personal attention into my business, ensuring the highest level of customer satisfaction. I am up front about my prices, do not pad my bills, and I consult my clients before performing any services not on the original estiate. Honesty, Courtesy, and Follow Through are the pillars of my business. I love people. I love tech. What else would I do? Watching the way technology, computers and digital media shape our world, I get the amazing privilege of helping people understand and appreciate technology.
Overview

Hired 122 times

Background checked

2 employees

29 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

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2017

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2016

Services offered
Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

125 reviews

5

95%

4

4%

3

0%

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Read reviews that mention:


pro avatar
Alex M.

Sep 2, 2014

Hired on Thumbtack

I came to Mr. Kirkbride with a couple of problems. The first was that my power button worked about as often as it didn't, and the second was that one of the hinges on my laptop broke. The first problem was fixed almost immediately. The second took a bit longer because of the parts that needed to be ordered. Shawn gave me the choice between a fast order and a cheap one, which I was extremely grateful for, being a bit of a broke college student. When the parts arrived, Shawn immediately informed me and allowed me to choose a time to bring my laptop back to him to finish the job. I arrived the following Monday and Shawn worked quickly and efficiently. He explained what he was doing while he did it, and he explained work-arounds when something was giving him more trouble than expected. He went above and beyond when helping me with my problems, and he even had a fantastic sense of humor that made the whole experience much more pleasant. I would highly recommend Shawn Kirkbride to anyone suffering with computer issues. (Or at least hardware issues.)
Computer Repair
pro avatar
Rachel R.

May 3, 2016

Hired on Thumbtack

Computer Repair
pro avatar
Tonny W.

Nov 27, 2013

Hired on Thumbtack

Responsive call for the computer problem. Diagnosed the hardware problem, Ordered and installed the parts to stay within my budget. Would recommend him to anyone.
PC Computer Repair
pro avatar
Shawn K.

Sep 6, 2014

Hired on Thumbtack

I love this place! Shawn bent over backwards many times to give me outstanding service. These guys know their stuff and they're friendly, efficient, and reliable. We recently moved to the Springfield area and there isn't a real Apple store here, so we were worried that I can't go to the apple store anymore. When I first researched Mac specialists, I called around and ended up talking to Shawn here who answered my dumb questions for almost 20 minutes. I had dropped my Macbook Pro during the move and shattered the screen and messed up the keyboard. Every place I called wanted to charge me over $500 for the screen replacement alone. Shawn saved me over $250!!! Customer service rocks and my Macbook came back good as new. It's hard to find someone you trust your $2000 machine with... I will be telling everyone I know to come here. I would HIGHLY recommend Shawn Michael to anyone! These guys can fix anything, diagnose anything. Outstanding service, fast and excellent communication. Highly recommended.
Computer Repair
pro avatar
Kendra B.

Nov 19, 2013

Hired on Thumbtack

Had wifi issues with my daughters computer and Shawn made it very easy for me to meet up to drop off the computer. Shawn explained a few things he was checking out and got the problem figured out within the first thirty minutes! Shawn provided me with a few options as to repair the problem. His rates are very reasonable and I am pleased to have had him be able to work on my daughters computer. I will most gladly do repeat business with him if I'm having anymore computer problems!!!
Computer Repair
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Shawn Kirkbride

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